ATLANTA July 23, 2004--MAPICS, Inc. (Nasdaq/NM: MAPX), a leading global provider of enterprise solutions for world-class manufacturers, recently received a Pinnacle Award from Cognos (NASDAQ: COGN) (TSX: CSN), the world leader in business intelligence (BI) and corporate performance management, for excelling at innovation, influence and thought leadership. The award was presented to top OEM/VAR partners during Cognos' Global Partner Summit 2004 in Orlando, Florida.

The Cognos Pinnacle Award recognizes partners that deliver exceptional business value to its customers through the use of business intelligence solutions. As an award recipient, MAPICS was recognized for its success with the Cognos solution based on delivering business intelligence value to its customers, sales performance and overall understanding of the technology.

"We are pleased to be recognized by Cognos as one of its top global partners. MAPICS and Cognos have worked together to equip manufacturers with the tools necessary to increase their business efficiency and profitability," said Kim Treaster, vice president of global alliances for MAPICS. "By combining Cognos' end-to-end business intelligence solution with MAPICS' expertise in the industry, manufacturers receive critical, multi-dimensional information that allows them to make more informed business decisions, directly impacting their bottom line."

"Through successful partnerships with organizations like MAPICS, Cognos is able to extend the ecosystem available to our customers for delivering true corporate performance management solutions," said Ben Plummer, vice president, Global Partner Development, Cognos. "We are pleased to honor MAPICS not only for their high level of success, but also for helping customers derive value and benefits from our solutions across various industries, applications, and geographic locations."

About Cognos

Cognos, the world leader in business intelligence and corporate performance management, delivers software that helps companies drive, monitor and understand corporate performance.

Cognos delivers the next level of competitive advantage - Corporate Performance Management (CPM) - achieved through the strategic application of BI on an enterprise scale. Our integrated CPM solution helps customers drive performance through planning; monitor performance through scorecarding; and understand performance through business intelligence.

Cognos serves more than 22,000 customers in over 135 countries. Cognos enterprise business intelligence solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at http://www.cognos.com.

About MAPICS

MAPICS is a leading global solutions provider focused exclusively on manufacturing. Building on more than 25 years of industry experience and proven success, MAPICS helps manufacturers be world class by gaining market share, operating at peak efficiency and exceeding customer expectations. MAPICS solutions include software-extended ERP, CRM and supply chain management-and professional services. The solutions are implemented on the two industry-leading technology platforms-Microsoft and IBM.

Headquartered in Atlanta, MAPICS has implemented solutions in more than 10,000 customer sites in more than 70 countries. For more information, visit www.mapics.com.

MAPICS is a trademark of MAPICS, Inc.

Other brand and product names may be trademarks of their respective owners.

Editor's note: The correct usage of the MAPICS name is all capitals.

Statements in this press release or other wise attributable to the Company regarding the Company's business which are not historical facts are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Words such as "delivering," "increase," "receive," "able," and similar expressions are intended to identify such forward-looking statements. Many factors could cause the Company's actual results to differ materially from those expressed in the forward-looking statements made by or on behalf of the Company including, without limitation, relationships with its customers and business partners, changes in strategy, the ability to develop and enhance products and other risks detailed in the Company's Annual Report on Form 10K and other filing with the SEC. The company undertakes no obligation to revise or publicly update these forward-looking statements, whether as a result of new information or otherwise.